Important Payment Terms & Instructions

1. Docket ID Reference: When sending the payment, you must mention the Docket ID (TGV XXXX) in the payment reference / bank advice / purpose of payment so the company can identify which transaction the payment is for.
2. Payment Proof & Acknowledgement: After completing the transfer, you should email a screenshot or proof of the transaction and request a payment acknowledgement from us.
3. Bank Charges: The sender must bear all bank charges. Any charges deducted by our bank during the transfer will not be adjusted by the receiver. The actual amount that is credited into our account will be considered the payment received.
4. International Transfers: For international transfers, the sender must include complete banking details — company name, account number, bank name, bank’s full address, and SWIFT code — when making the payment through their bank.
5. Receipt Condition: If the payment does not actually reach the company’s bank account, it will be considered not received, even if the sender claims it was sent.
6. Credit Card Policy: The company does not accept payments by credit card at present. Only other payment methods (like bank transfer) are accepted.